The hotel is found in the Isla Verde district of the city. Guests of the Hampton Inn & Suites San Juan will be close to the beach area, and they will be able to find nightclubs and plenty of nightlife as well. Guests can also visit Old San Juan to see the historic sites the city has to offer. They can shop at Plaza Las Americas. Finding public transportation to reach various locations in and around the city is easy. The guests of the Hampton Inn & Suites San Juan will find a number of popular sites a short walk from the hotel.

The rooms and suites at the Hampton Inn & Suites San Juan include many amenities such as coffeemakers, bathrooms, hairdryers, irons and ironing boards, cable TV, and high speed Internet access. The suites at the hotel include refrigerators and microwaves as well as connecting rooms.

Guests that want to stay in shape will be able to work out in the fitness center, and those traveling on business can use the hotel's business center. The Hampton Inn & Suites San Juan also offers a breakfast each morning. The hotel has a pool and swim up bar.